Med Rec Button Does Not Work


When the "Med Rec" button on the Prescription and Medication screen is clicked the reconciliation date to the left of the button does not update and does not prompt to select an encounter.


One of the program incrementors is out of sync and needs to be repaired. Follow the steps below to run the repair utility. Note that the utility can be run from any Clinical workstation or server at any time without interrupting workflow. You should see results immediately after the utility finishes.

  1. Open command prompt
  2. Enter: p:
  3. Enter: cd ppart
  4. Enter: fixppsq all
  5. The repair should run and log any errors found. The utility is finished when it says "Completed Successfully". If it does not list any errors before completing, the utility did not find any errors.