Eligibility Verification failed to initialize: Unable to connect to database. Multiple-step OLE DB operation generated errors. Check each OLE DB status value, if available. No work was done. Eligibility features will be disabled for this practice.


This might be caused by installing Medisoft while logged in to Windows under one user then running Medisoft under another. On certain systems the registry values are not set up properly for all users. Reinstall Medisoft under the current user.