a new feature to version 14sp1 adds the ability to update the patient's phone number when you change the appointment phone number. The program prompts you to change the patients phone number but also has a check box for Don't ask this question again. if the box is checked and the user answers Yes, the program updates the patient phone every time the user changes an appointment phone number.
It isn't clear on how to undo this setting in Office Hours, but in Medisoft, under the Window drop down list, Click on Clear Saved Message Box Selections
or,
inside the program Directory, there is a file named MsgBox.ini, inside that file is a setting MesageID1010 = <value>, <value> is either a 6 or 7, 7 mean always answer No, 6 means always answer Yes.