Patients Not Crossing Over

Problem:

A new patient is entered in Medisoft, but they do not cross over to Practice Choice within 10 minutes.

Solution:

Check to make sure the new patient contains the following information. All of these fields MUST be filled out for the patient to cross over to Practice Choice:

• Last Name
• First Name
• DoB
• Address
• City
• State
• Zip
• Phone
• Country

If all of the fields are filled in for the patient and the patient is still not crossing over, contact your local administrator about restarting your bridges.

Additional Information:

The following are optional fields that can be translated from Medisoft to Practice Choice through the bridge, but are not required: