Revenue Management Secondary Claims: Invalid Amount Rejection
Problem:
Electronic secondary claims are rejected for an invalid amount, and the transaction is properly balanced in Transaction Entry.
Solution:
Empty the MWERC and MWERT tables. This will force Revenue Management to rebuild the tables and clear out any false or duplicate entries.
Note: You can check the "tech-view" on any outgoing claim and look for the EOB posting codes and amounts listed below each charge line in the CAS segment.